“At the counter”, with no online link in the field
National Catalogue of Public Services · 30 August 2026
Fully online.At the counter.
Romania's official catalogue counts 613 services that can be completed entirely online. In 502 records returned by its “Online” filter, the “Available channels” field named only a physical counter, with no online link there. We opened all 613 records. You can inspect every one.
502
OF 613 RECORDS: A COUNTER, WITH NO ONLINE LINK IN THE CHANNEL FIELD
Audit of CNSP records, 30 August 2026. This measures what the catalogue publishes. Services may have online routes that the catalogue does not record.
Official filter: Online613 rows
- 502 · “At the counter”, no link in field
- 93 · Online and counter
- 2 · Online only
- 16 · Channel unspecified
01 · Inside the total
One label covers four kinds of record.
The CNSP home page defines the 613 as services that can be completed entirely online. The channel field in the records returned by the same filter is much more mixed. Official source ↗
Online and at the counter
Online only
“Information currently unavailable”
02 · The contradiction inside a record
“Fully online” sits above a single list of counter addresses.
The record for access to scientific databases has the level “Fully online”. Farther down, its “Available channels” field contains four physical addresses and no online destination.
This audit follows the catalogue's published fields. A service title, its description, or a platform found elsewhere does not alter what the channel field says.
Official record · Central University Library
Access to scientific databases
- Digitalisation level
- Fully online
- Available channels
- At the counter
- Locations
- Bucharest · Cluj · Iași · Timișoara
03 · Where the rows accumulate
Three institutions supply almost half of the 502 rows.
The contradiction is concentrated. The Cantacuzino Institute, the Romanian Civil Aviation Authority, and INSEMEX Petroșani account for 247 records whose channel field names only a counter.
247
records from the three batches, equal to 49.2% of the 502 counter-field records with no link there
04 · The repetition test
The share stays near 82%, however the rows are grouped.
The catalogue repeats three URLs, and some titles appear in closely related versions. We recalculated the result at four levels. It ranges from 81.2% to 82.0%.
| Unit counted | Counter, no link | Total | Share |
|---|---|---|---|
| Displayed rows | 502 | 613 | 81.9% |
| Distinct URLs | 500 | 610 | 82.0% |
| Title + institution | 475 | 585 | 81.2% |
| Identical content | 496 | 607 | 81.7% |
Grouping by title and institution may merge legitimate services with closely related names. The main finding therefore uses displayed rows, the same denominator of 613 published by the catalogue. Distinct URLs provide the strictest check of certain repetitions.
05 · The inspectable index
Inspect any of the 613 rows.
Filter by the channel field, or search for a service, institution, or domain. Every result links to the official record. The list preserves the order captured on 30 August 2026.
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06 · Method, limits, and sources
What the audit establishes, and where it stops.
- ObservedThe “Online” filter returned 613 rows. In 502, the channel field contained “At the counter”, with no link and no “online” or “e-mail” wording in that field.
- Calculated502 ÷ 613 = 81.9%. Across the 610 distinct URLs, the result is 500 ÷ 610 = 82.0%.
- InterpretedThe catalogue cannot demonstrate its count of 613 fully online services through its own access fields. Its usefulness as an entry point falls when the destination is missing.
- UnknownA record without a link may describe a service available through another website, by e-mail, or through a form mentioned in another field. This audit does not test completion of every service.
How we counted
On 30 August 2026, we read the 31 pages returned by the “Online” filter and every detail record. Collection produced 613 rows with zero fetch failures. A record enters the main category when its “Available channels” field contains “At the counter” and contains no online link.
We independently rechecked eight live records selected across the four states and the institutions with the largest batches. All eight retained the digitalisation level and channels in the snapshot. Two of the 613 rows appeared in the “Online” filter even though the detail field “Digitalisation level” said “At the counter”.
Main sources
- National Catalogue of Public Services home page ↗, source of the definition and the total of 613.
- Catalogue filtered to the “Online” level ↗, 31 pages collected.
- Free access to educational licences ↗, an example of “Fully online” paired with a counter address.
- Methodological guidance through an online guide ↗, one of two records with an online-only channel.
Sources accessed and checked on 30 August 2026. Review scheduled by 30 November 2026. Release owner: Marius Comper.